The information collected through the App is controlled by Bose Corporation, which is headquartered in the United States. Bose’s principal office is located at The Mountain, Framingham, Massachusetts, 01701.
To use the App, we do not require you to provide us with information that can directly identify you by name. We or our service providers automatically collect certain diagnostic and usage information from the mobile phone, tablet, or other device that you use to access the App (“Device”), as well as the Bose product that you connect to the App (“Bose Product”) , in order to improve the user experience and enhance the App over time. This data consists of:
Please note that if you choose to enable the “Find My Buds” feature in connection with your Bose Product (e.g., Ear Buds), the precise geo-location position of your Bose Product will be collected and stored locally on your Device. At no time will this information be transmitted to or stored by Bose or and third party. You can disable this functionality through your App settings.
To gather the information discussed in this section, we or our service providers may use web logs or applications that recognize your Device and gather information about your use of the App, including software developer kits (“SDKs”), pixels, scripts, or other tracking mechanisms.
Bose uses the information that we collect through the App to help our customers get the most out of their Bose Products and services. For example, we use the information collected through the App to:
We share the information collected through the App in the following ways:
The App is not directed to children under the age of 13, and Bose does not knowingly collect any information from anyone under the age of 13. We recommend that persons over 13 but under 18 years of age ask their parents for permission before using the App or sending any information about themselves to anyone over the Internet.
If you choose to use the App to connect your Bose Product to a third-party platform (e.g., Google Assistant or Siri), such platforms may allow us and our service providers to have access to and store additional information about your interaction with those platforms in order to perform such connections (e.g., we will know that you clicked the Google Assist/Siri button and the date and time of doing so, but we will not collect or store information about the content of your interactions with these platforms). If you initiate such connections, information about your use of the third-party platforms will also be shared with such third-party platforms in accordance with their privacy policies and terms, which will govern their collection and use of your data though such connections. Please see their privacy policies and terms for more information. If you do not wish to have this information collected and shared, do not initiate these connections.
Bose takes steps to protect user data against loss or unauthorized access, use, modification, or deletion. However, no security program is foolproof, and thus we cannot guarantee the absolute security of your information.
If you want to learn more about the information collected through the App, or if you would like to update or change any information and/or request deletion of information we collect about you, please contact us by email at firstname.lastname@example.org. Please put “Bose Connect Information Request” as the subject heading.
We are committed to providing you with meaningful choices about the information collected on the App, which is why we provide an opt out to the collection of usage and diagnostic information discussed above. However, we do not recognize or respond to browser-initiated Do Not Track signals or similar mechanisms, as the Internet industry is currently still working on Do Not Track standards, implementations and solutions.
We reserve the right to amend this policy at any time to reflect changes in the law, our data collection and use practices, the features of our App and products, or advances in technology. We will make the revised policy accessible through the App, so you should review the policy periodically. If we make a material change to the policy, you will be provided with appropriate notice and we will seek your consent to the updated policy in accordance with legal requirements.
You may also contact us at 1-800-999-2673. Outside the United States, please call 1-508-766-1099.